Policy & Agreement
To ensure a professional, respectful, and safe experience for every guest, please take a moment to review the following policies prior to booking.
General Policy
Accepted forms of payment: Cash, credit, and debit cards
All card transactions include a 2.6% processing fee
No extra guests or children are permitted in the treatment suite due to limited space and privacy standards
Minors (age 18 or under) may be accompanied by one guardian, who must remain in the waiting area outside the treatment room during the appointment
Health & Safety
Clients must arrive free of open wounds, STDs, bacterial infections, fungal infections, or any other skin conditions that pose a health risk
If any such conditions are present or suspected, the appointment will be canceled immediately
Clients must disclose any medical skin conditions, known allergies, or health concerns that could affect the service
By booking, you agree that Skinstead LLC is not liable for any reactions or outcomes, and that services are not a medical treatment or diagnosis — your provider is not a dermatologist
Deposit Policy
A non-refundable deposit of $20 [$1 processing fee] is required per service
The remaining balance is due on the day of service
Deposits apply toward the cost of your appointment and cannot be refunded or transferred
A valid card on file is required to book
Processing fees may apply
Deposits are in place to secure and hold your appointment time
Late Arrival Policy
Late arrivals may limit the time and quality of your service
A 10-minute grace period is allowed. If you are more than 10 minutes late, your service may be shortened.
If you are more than 20 minutes late, your appointment may be canceled or rescheduled, and a fee will be assessed
No-shows may result in future booking restrictions or permanent removal from the booking system
Cancellation Policy
Cancellation and reschedule fees are separate from deposits and must be paid within 24 hours of your originally scheduled time
Failure to pay may result in the cancellation of future appointments and/or booking bans
Cancellations made under 24 hours of the original appointment time will incur a $30 cancellation fee
Appointments rescheduled under 24 hours of the original time will result in a $30 reschedule fee
Processing fees still apply
To avoid fees, please make changes or cancellations at least 24 hours in advance
Inclement Weather Policy
If the provider must cancel due to weather (e.g., flooding, snow, severe storms), you will not be penalized
If the client cancels, standard fees still apply unless the provider is also unable to attend